Services

Full support from selection to after-sales

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Pre-Sales Consulting

We recommend the best model based on your wire diameter, length and output needs

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Installation & Commissioning

Engineers on site for installation, commissioning and trial production

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After-Sales Repair

Full warranty, fast response, lifetime maintenance

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Spare Parts

Long-term supply of blades, tungsten sleeves, feed rollers and other wear parts

Warranty

  • 12-month warranty on the whole machine (excluding wear parts)
  • Free repair for non-human damage during the warranty period
  • Operation training and technical support provided
  • Lifetime repair service and spare parts supply

FAQ

The Compact High-Speed series can cut wires as thin as 1 mm.

Yes. Straightening, feeding and collecting methods can all be customized to your process.

Usually 15–30 days for standard models; customized models depend on the solution.